Page 1 of 1

Accidentally disabled manager employee and can't get back in

PostPosted: Fri Mar 31, 2017 2:59 pm
by CindyJ
I'm not sure if anyone can help. I accidentally disabled the manager employee in Restaurant Pro and I can't get back in to change it. This was the only employee that had the permission to change employees, print reports, etc. I have the password to get into some things but can't get into most areas because I disabled the only employee that lets me do this. Other employees can still make sales and I can get in but these employees don't have the right permissions. Does anyone know how I can fix this?

Cindy

Re: Accidentally disabled manager employee and can't get bac

PostPosted: Sun Apr 02, 2017 9:15 am
by kurtwm
Have you tried to get in with the master password (pcAmer1ca) ?

Re: Accidentally disabled manager employee and can't get bac

PostPosted: Wed Apr 19, 2017 9:30 am
by CREuser
You could try using the default admin password. Additionally, if you have a server backup, you could load that up. I also make a backup before fiddling around with the settings because CRE tends to be a bit buggy in my experience.

Re: Accidentally disabled manager employee and can't get bac

PostPosted: Thu Apr 20, 2017 1:02 pm
by kurtwm
I 2nd this advice. Backups are easy to setup under CRE or under Windows. Ours runs every day at 2 in the morning. You could use a USB memory stick and just leave it plugged in at all times.